1. Question: will the cab provided be in good condition and will the driver be co-operative?
Answer: we take good care and maintenance of our cabs. Driver cooperation is an integral part of the trip so we make sure they are cooperative to the guests.
2. Question: After we reach in Kerala what is the next proceedings?
Answer: Once you land in Kerala, you are our guest. Along with our package we are also providing complimentary facilities like rooms for freshen up and breakfast so you can proceed for your trip with a fresh mind.
3. Question: How safe is houseboat and will it be in good condition?
Answer: Houseboat is an authentic product of Kerala. The basic houseboat starts with Deluxe, Luxury and Premium. Deluxe houseboats will have basic amenities. For a better experience you can ask the executive to give you a premium or luxury houseboat especially during summer season.
4.Question: Do you provide pick up services from the airport /bus stand / station?
Answer: Yes our packages include pick up services from airport/railway station or bus stop.
5.Question: what is the best time to visit Kerala ?
Answer: Kerala is considered an all-time destination with June to August being monsoon season and post monsoon is equally good.
6.Question: Does your tour company provide a guide?
Answer: The package will not have a dedicated guide in a normal case but since the driver provided has great knowledge of the places he will help you with sightseeing we can even arrange dedicated guides on request but with extra payment.
7.Question: Should we carry woollen clothes when we visit munnar?
Answer: It is better to carry woollen clothes when you are travelling to Munnar.
8.Question: Do we get Network coverage for Mobile phone?
Answer: Munnar and Thekkady are hill stations and hence have network issues
9.Question: Even during summer season do we not need an Ac room in Munnar and Thekkady?
Answer: On a normal case we don’t require A/C at Munnar and Thekakdy. Few hotels offer A/C rooms but at extra cost.
10.Question: Is Kerala safe? We are new to Kerala.
Answer: Sir we are a Kerala based DMC who is specialized for Kerala packages and we have been in the industry for 12 years with us based in Kerala-Cochin itself.
Once you land in Kerala our driver will pick you and he will be with you till the end of the tour, and we have 24 hrs customer care service that will be available for 24/7. You can completely rely upon us for your safe and memorable tour.
11.Question: Why we are getting lesser rate from others for same package?
Answer: Being in industry for 12 years, we have the best rate from hotels. When you get cheaper rate for same package, the hotels would be different, even though they claim to be of similar category. Package cost depends only on the hotel quality especially on safety and service. We select hotels only after checking reviews and through our feedback system, hence you may find the rate on the higher side but we know you are looking for safety and assurance when you travel to an unknown place.
12.Question: Are the waterfalls in Kerala perennial? Will we be able to enjoy waterfalls during summer season?
Answer: Most of the waterfalls have less or no water during summer.
13.Question: What would be the rate for tour packages?
Answer: Tour cost depends on many factors you choosing like. Hotel, vehicle, number of days and number of people travelling. We customize the package according to your schedule.
14.Question: How many days are required for Kerala tour?
Answer: Kerala have many sightseeing places. The package can range from 2days up to 15 days depending on the number of days you have and the places you would want to visit.
15.Question: Do you have budget package?
Answer: We do have budget package with standard hotels. We don’t provide packages below this category.
16.Question: Will you prefer houseboat stay?
Answer: Those who are interested in traditional Kerala experience can take houseboat. For better service Luxury or premium Houseboats are available.
18.Question: Do you have Hindi speaking Driver ?
Answer: Yes, we do have Hindi speaking Driver, most of the drivers manage English or Hindi.
19.Question: Do you have any honeymoon package?
Answer: Yes, we have honeymoon package with special honeymoon inclusions.
20.Question: Can we get a lady driver for our trip?
Answer: Lady Drivers are not available for tour packages, as of now. We do provide experienced well-mannered drivers and for women only packages we provide police verified drivers.
Frequently Asked Questions
Every success venture has a story behind it, we too have a nice story. The journey of an enterprener "Our Story at Paradise Holidays! Though I wanted to become an entrepreneur, I never had the plan to start a tourism company.