Refund Policy

Cancellation, No Show, and Early Departure

The refund policy will take effect as of the day this email is received and should be used for all cancellations. The refund policy is as follows, with a minimum cancellation amount of Rs. 3000 or 4% of the package rate (whichever is larger) plus cancellation/retention fees in accordance with the specific hotel/houseboat/vehicle policy. Upon receiving an email, all refund requests will be processed within two weeks.

• Above 30 days – 70% of the package rate
• 29 to 8 days – 50% of the package rate
• Less than 7 days or no show – NO REFUND

We make every effort to cancel all subsequent bookings in the event of an early departure due to any unforeseen circumstances, and any refund will only be based on the amount that may be recovered from unused services. We will help you as much as we can, but we accept no liability for this reimbursement.